Arquivo
Success Story (Phase 2): Expanding Jira Service Management at One of the World’s Leading HVAC and Refrigeration Companies
Phase 2: Expanding Jira Service Management at one of the world’s leading HVAC and refrigeration companies Summary Strategic portals, agility, and standardization: six months of evolution Six months after the initial implementation of Jira Service Management (JSM)—which replaced email-based request handling with standardized and transparent workflows—the organization enhanced and expanded its service operations. In this […]
Success Story: Migrating from Jira Data Center to Atlassian Cloud in One of the Largest Energy Companies
Summary Operational Continuity, Governance, and User Experience at the Core To accelerate innovation and reduce infrastructure complexity, one of the largest companies in the energy sector decided to migrate its Jira Data Center environment to Atlassian Cloud, covering Jira Software and Jira Service Management (JSM). The project, led by Nimble Evolution’s specialized migration team, required […]
From Service Desk to Service Culture: Behind the Scenes of MadeiraMadeira’s Journey with Nimble
In partnership with MadeiraMadeira, we developed several projects in Jira Service Management (JSM) and Jira Software (JS). Among them, the Service Desk stands out — widely adopted by multiple teams — which expanded the platform’s use beyond IT services to also support business-related use cases. These initiatives leveraged existing IT workflows, adapting them so that […]
Intelligent Communication & Collaboration: A new era with Nimble, Grammarly, and Coda
Summary At Nimble Evolution, we are always looking for ways to enhance our clients’ experience by combining efficiency, intelligence, and seamless collaboration. That’s why we’re thrilled to announce (with even more excitement) the evolution of our partnership with Grammarly, now strengthened by the recent acquisition of Coda. This strategic move marks an important step toward […]
Time Tracking in Jira Projects: How ActivityTimeline’s Timesheets Module Simplifies the Process
Efficient time and resource management is fundamental to the success of any project — and when it comes to time tracking in Jira, the Timesheets module from ActivityTimeline stands out as a powerful and intuitive solution. With it, teams gain agility when logging their working hours, while leaders and managers have clear, accurate visibility into […]
How ActivityTimeline’s Predictive Reports Empower Strategic Decision-Making in Jira
In agile, fast-paced environments, tracking the time invested in each deliverable isn’t just about generating reports—it’s essential for guiding strategic decisions. ActivityTimeline’s Timesheets module provides a robust solution: Real-Time Visibility Managers gain precise, real-time insights based on the remaining time estimates of Jira tickets. You can: Approval with Integrity Once time entries are recorded, managers […]
More Efficient Jira with Reliex Resource Management Apps
Balancing workload, visibility, and communication flow is one of the biggest challenges for any project leadership team. If your operation already uses Jira, integrating Reliex can be the differentiator to achieve that balance. In this post, we’ll show you how Reliex — with solutions like ActivityTimeline, Find Duplicates, and Email Digest — transforms the way […]
Reliex: The Secret Weapon for Teams Using Jira
Managing resources efficiently in complex environments is one of the biggest challenges for teams working with Jira. The good news is that there are powerful solutions available — and Nimble Evolution, in partnership with Reliex, is here to show you how to turn this challenge into a competitive advantage. Resource Management in Jira with Reliex […]
Success Story: Migration from MoviDesk to Jira Service Management in one of the largest companies in the technology solutions for Payment Methods sector in Brazil
Scalability and Integration in Customer Support One of the largest national companies specializing in technology solutions for issuers and payment methods sought to modernize its customer service and internal service operations by migrating from a limited platform to a more scalable, integrated solution focused on user experience. The Challenge The former platform (MoviDesk) was […]
Success Case: Migration from GLPI to Jira Service Management at one of the largest national companies in Fleet Management and Embedded Technologies
Unification, Governance, and Agility with a Focus on User Experience One of the largest Brazilian companies in technological solutions for fleet management faced limitations with its previous ITSM platform. The use of GLPI could no longer keep up with the company’s growth, hindering process efficiency, user experience, and adaptability to organizational needs. The Challenge […]
