Arquivo
CPFL Energia modernizes ticket management and team workflow
Project Led by Nimble Evolution Involves the Implementation of Atlassian Jira Cloud, Jira Service Management, and Confluence CPFL Energia, a major electricity generator, distributor, and transmitter, is already reaping the benefits of implementing Atlassian solutions, including Jira Cloud, Jira Service Management, and Confluence. These platforms were adopted to modernize ticket management and improve team workflows, […]
Rovo: Transforming Work Management with Atlassian Intelligence
Artificial intelligence is reshaping the corporate world, and Atlassian Intelligence is at the forefront of this revolution—combining in-house AI with OpenAI to deliver context-specific solutions tailored to different organizations. In this context, Atlassian recently introduced a new tool that uses generative AI to revolutionize how teams work, collaborate, and make decisions: Rovo. How Rovo Supports […]
Sucess case – MadeiraMadeira
Challenge MadeiraMadeira and its Governance team already had an established model for managing Jira Service Management (JSM). However, with a significant increase in demand for new initiatives and processes, combined with the expansion from an ITSM model to an ESM (Enterprise Service Management) model, the need for additional support to balance operations became evident. The […]
Nimble Evolution and Process Street partnership: simplifying processes and services
Nimble Evolution and Process Street partnership: simplifying processes and services In an increasingly dynamic and competitive market, automation and process standardization are essential for companies to maintain efficiency and agility. With this goal in mind, Nimble Evolution formed a strategic partnership with Process Street, an innovative platform that is revolutionizing how teams manage their workflows. […]
Migration from PagerDuty to Opsgenie/Jira Service Management – Enhanced efficiency and cost savings
Choosing the right platform for incident and operations management is essential for maintaining seamless workflows and achieving operational excellence. Opsgenie and Jira Service Management stand out as modern, integrated solutions, surpassing the limitations of traditional tools like PagerDuty. In this context, one of Brazil’s leading retail companies migrated its alert management and incident response processes […]
Unveiling the 2024 DORA Accelerate State of DevOps Report: Key Insights for Your Team
Unveiling the 2024 DORA Accelerate State of DevOps Report: Key insights for your team Download now The 2024 DORA Accelerate State of DevOps Report has been released, offering invaluable insights into the evolving landscape of software development and delivery. This year’s report delves into the profound impact of Artificial Intelligence (AI) on development workflows, the […]
Getting the most out of Time tracking Reports in Jira
Blogpost by EverIt Has time tracking evolved to a point where there are new needs for time tracking reports? Yes. If you’re still using Excel to track the time your team spends in Jira or are limiting yourselves to the native Jira time tracking solution – you are admittedly missing out on a quick upgrade […]
Success Story: implementation of Jira Service Management at one of the largest health insurance cooperatives in Brazil
In a scenario where health service management in Brazil is becoming increasingly complex, one of the largest health insurance cooperatives in the country faced the challenge of finding an ITSM tool capable of supporting growing demand and modernizing the management of IT services. With the need for a more robust, complete, customizable, and scalable solution, […]
Success Story: Jira Service Management implementation at one of Brazil’s largest Highway management companies
Digital transformation on the Roads: increasing efficiency and scalability in highway management In a scenario where highway management in Brazil becomes increasingly complex and vital for economic development, one of the leading companies in the sector, responsible for managing over 3,000 kilometers of roads, faced the challenge of keeping pace with its exponential growth using […]
A Successful Partnership: Nimble Evolution & Precision Bridge
Precision Bridge, founded in 2015 by Mark Herring and Tom Kerman, is a leader in Service Management data migration automation. They are dedicated to simplifying data migration across various platforms and providing comprehensive data management solutions for ITSM platforms. Their solutions include agile data migration, archiving, synchronization, and replication, ensuring smooth transitions and optimizing data management for […]
