Arquivo
Success Story: implementing Jira Service Management at one of Brazil’s leading online sports betting companies
Modernizing Customer Support and IT with a Player-First Approach In the highly competitive and fast-paced world of online sports betting, delivering top-tier customer support and operational efficiency in IT is crucial to maintaining player satisfaction and ensuring business continuity. One of Brazil’s leading companies in the sector faced the challenge of standardizing and optimizing its […]
Nimble Evolution Named Finalist for Atlassian Partner of the Year 2024–2025 in Cloud Platform Solution and Customer Success
Nimble Evolution has been named a finalist for the Atlassian Partner of the Year 2024–2025 awards in two major categories: Cloud Platform Solution and Customer Success. This recognition highlights the company’s outstanding contributions to Atlassian customers throughout 2024, including driving innovation, delivering high-impact solutions, and enabling exceptional customer outcomes. “Our partners are at the forefront […]
Success Story: Jira Service Management Implementation at One of the World’s Leading HVAC and Refrigeration Companies
Transforming Corporate Service Management: Driving Efficiency, Automation, and Service Quality In a fast-paced and highly competitive market, operational efficiency is a strategic advantage. One of the world’s largest companies in the HVAC and refrigeration sector was seeking to enhance service delivery across its corporate departments. Legal and after-sales teams, in particular, faced mounting challenges in […]
Success Story: implementing Atlassian solutions for one of the world’s largest Vehicle armoring companies
Transforming the Armoring Industry: Efficiency, Automation, and Quality in Production In a highly specialized and competitive market like vehicle armoring, ensuring efficient, traceable, and scalable processes is crucial for maintaining high-quality standards and timely service delivery. One of the world’s largest vehicle armoring companies faced challenges in managing its supply chain, production control, and procurement […]
CPFL Energia modernizes ticket management and team workflow
Project Led by Nimble Evolution Involves the Implementation of Atlassian Jira Cloud, Jira Service Management, and Confluence CPFL Energia, a major electricity generator, distributor, and transmitter, is already reaping the benefits of implementing Atlassian solutions, including Jira Cloud, Jira Service Management, and Confluence. These platforms were adopted to modernize ticket management and improve team workflows, […]
Rovo: Transforming Work Management with Atlassian Intelligence
Artificial intelligence is reshaping the corporate world, and Atlassian Intelligence is at the forefront of this revolution—combining in-house AI with OpenAI to deliver context-specific solutions tailored to different organizations. In this context, Atlassian recently introduced a new tool that uses generative AI to revolutionize how teams work, collaborate, and make decisions: Rovo. How Rovo Supports […]
Success case – MadeiraMadeira
Challenge MadeiraMadeira and its Governance team already had an established model for managing Jira Service Management (JSM). However, with a significant increase in demand for new initiatives and processes, combined with the expansion from an ITSM model to an ESM (Enterprise Service Management) model, the need for additional support to balance operations became evident. The […]
Nimble Evolution and Process Street partnership: simplifying processes and services
Nimble Evolution and Process Street partnership: simplifying processes and services In an increasingly dynamic and competitive market, automation and process standardization are essential for companies to maintain efficiency and agility. With this goal in mind, Nimble Evolution formed a strategic partnership with Process Street, an innovative platform that is revolutionizing how teams manage their workflows. […]
Migration from PagerDuty to Opsgenie/Jira Service Management – Enhanced efficiency and cost savings
Choosing the right platform for incident and operations management is essential for maintaining seamless workflows and achieving operational excellence. Opsgenie and Jira Service Management stand out as modern, integrated solutions, surpassing the limitations of traditional tools like PagerDuty. In this context, one of Brazil’s leading retail companies migrated its alert management and incident response processes […]
Unveiling the 2024 DORA Accelerate State of DevOps Report: Key Insights for Your Team
Unveiling the 2024 DORA Accelerate State of DevOps Report: Key insights for your team Download now The 2024 DORA Accelerate State of DevOps Report has been released, offering invaluable insights into the evolving landscape of software development and delivery. This year’s report delves into the profound impact of Artificial Intelligence (AI) on development workflows, the […]
